{"id":329,"date":"2021-03-03T07:18:00","date_gmt":"2021-03-03T07:18:00","guid":{"rendered":"https:\/\/mpstaging2.space\/enpl\/echo\/?page_id=329"},"modified":"2022-11-07T13:26:43","modified_gmt":"2022-11-07T05:26:43","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.echoofnature.com.sg\/echo\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"329\" class=\"elementor elementor-329\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-214e032 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"214e032\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fe46771\" data-id=\"fe46771\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71521ab elementor-widget elementor-widget-text-editor\" data-id=\"71521ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><em><span style=\"font-family: montserrat\">Customer Service<\/span><\/em><\/p><p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2dbeaa inner-scroll elementor-widget elementor-widget-accordion\" data-id=\"a2dbeaa\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">ORDERS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1701\"><h5><b>Orders<\/b><b><\/b><\/h5><p><strong>Payment Methods<br \/><\/strong> <span style=\"font-weight: 400;\">Various Payment Methods are accepted at <\/span><b>Echo. <\/b><span style=\"font-weight: 400;\">For other methods, Kindly drop us a message and we will get back to you as soon as we can.<\/span><\/p><p><strong>Paypal<\/strong><\/p><p><span style=\"font-weight: 400;\">No additional transaction fees via Paypal, Paypal Account is not necessary for credit card payments via Paypal, Simply choose the option \u201cPay with my credit or debit card\u201d at Paypal payment gateway.<\/span><\/p><p><span style=\"font-weight: 400;\">Upon successful payment, you should receive 2 email confirmations:<\/span><\/p><p><span style=\"font-weight: 400;\">Contact us<\/span><b> <\/b><a href=\"#Contactform\"><b>immediately<\/b><\/a><span style=\"font-weight: 400;\"> if you do not receive both email confirmation<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Order confirmation from Echo<\/span><\/li><li><span style=\"font-weight: 400;\">Payment confirmation from Paypal<\/span><\/li><\/ul><p>\u00a0<\/p><p><b>Paynow \/\u00a0 Bank Transfer<\/b><\/p><p><span style=\"font-weight: 400;\">We will verify that payment is successful before we process your order. If we did not receive your payment, our customer service team will contact you to make the necessary payments.<\/span><span style=\"font-family: Montserrat, sans-serif; font-size: 14px; font-style: normal; font-weight: 400;\">\u00a0<\/span><\/p><h5><strong>Order Status<\/strong><\/h5><p><span style=\"font-weight: 400;\">Log-In to check where your order is at!<\/span><\/p><p><span style=\"font-weight: 400;\">Here\u2019s a breakdown of Order statuses:<\/span><\/p><p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Awaiting Payment<\/span><\/span><\/p><p><span style=\"font-weight: 400;\">Your order requires payment within 24 hours to be completed. Orders will be cancelled if payment is not received after 24 hours<\/span><\/p><p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Awaiting Fulfilment<\/span><\/span><\/p><p><span style=\"font-weight: 400;\">Your order and payment have been received successfully. We will prepare your order to be dispatched within 2 working days<\/span><\/p><p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Awaiting Shipment<\/span><\/span><\/p><p><span style=\"font-weight: 400;\">Your order and payment for the backorder have been received successfully. Your order will be dispatched within 2 working days upon arrival of the backorder. The backorder status and estimated arrival date will be updated on the respective product page.<\/span><\/p><p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Shipped<\/span><\/span><\/p><p><span style=\"font-weight: 400;\">Your order has been dispatched to the delivery service provider. You will receive a tracking number if tracking is available for your selected shipping method.<\/span><\/p><h5>\u00a0<\/h5><h5><strong>Orders FAQ<\/strong><\/h5><p><b>1. Are the items in my shopping cart reserved for me?<\/b><\/p><p><span style=\"font-weight: 400;\">Items in your cart are not reserved for you until the checkout process is completed &amp; you\u2019ve got a confirmation email from us.<\/span><\/p><ol start=\"2\"><li><b> I am unable to add the item to cart, is it still available?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">If you are unable to add the item to cart, it means the item is Out of Stock.<\/span><\/p><ol start=\"3\"><li><b> Will the Out of Stock (OOS) item be restocked?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Popular sold-out designs are restocked whenever possible, leave your email and we will inform you once the item is available again. Item availability will be on a first-come first-served basis.<\/span><\/p><ol start=\"4\"><li><b> Will I be able to place a backorder of an OOS item?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Unfortunately, no. We are not accepting backorders for our OOS items. You may leave your email and we will inform you once the items are available again.<\/span><\/p><ol start=\"5\"><li><b> Do I need to set up an account to place an order?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Nope, guest checkout is available. Nevertheless, by registering an account with us, you\u2019ll get the first dibs on our latest promotions and new products.<\/span><\/p><ol start=\"6\"><li><b> How can I view my store credits (for refund\/exchange only)<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Store Credits are available in your account details. You may click on the little man icon on the top right corner to view your account page.<\/span><\/p><ol start=\"7\"><li><b> How can I utilize my store credits?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Upon checking out, you may select the store credits option to offset your bill with your available credit amount. No coupon code is required.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1702\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1702\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">SHIPPING<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1702\"><h5><strong>Local Shipping<\/strong><\/h5><p><span style=\"font-weight: 400;\">We offer complimentary door to door delivery to addresses within Singapore for orders above $50 made on echoofnature.com.sg. Your order will be packed and dispatched to the delivery service provider within 1-2 working days. After which, order will arrive within 1-3 working days* after dispatched.<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Shipping Method : Registered Postage<\/span><\/li><li><span style=\"font-weight: 400;\">Delivery Provider :\u00a0 J&amp;T Express<\/span><\/li><li><span style=\"font-weight: 400;\">Delivery Charges : $6 per order | Free delivery for order above $50<\/span><\/li><li><span style=\"font-weight: 400;\">Estimated Delivery Duration :\u00a0 1 &#8211; 3 working days<\/span><\/li><\/ul><p><strong>Tracking :<\/strong><\/p><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tracking number will be provided<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Track your orders on J&amp;T Express Site<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Signature is required upon delivery<\/span><\/li><\/ul><h5>\u00a0<\/h5><h5><strong>International Shipping<\/strong><\/h5><p><span style=\"font-weight: 400;\">Not in Singapore? No fret! P<\/span>lease contact us to find out more information for your destination&#8217;s shipping cost and method.<span style=\"font-weight: 400;\">\u00a0Please note that any associated duties or taxes are to be borne by the customer. Delivery will be attempted within 14 working days*.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">*Timeframe for delivery is an estimate for non-peak periods.<\/span><\/p><h5><strong>Shipping FAQ<\/strong><\/h5><ol><li><b> What is the delivery waiting time, and can I request for <\/b><b><br \/><\/b><b>preferred dates?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Delivery is approximately 3 -5 working days. You may indicate your preferred delivery date &amp; time, however it is subjected to availability.<\/span><\/p><ol start=\"2\"><li><b> I have not received my order, what should I do?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">If you have not received your order after 10 working days, please contact our <\/span><span style=\"font-weight: 400;\">friendly support team<\/span><span style=\"font-weight: 400;\"> for assistance<\/span><span style=\"font-weight: 400;\">.<\/span><\/p><ol start=\"3\"><li><b> How can I track my order?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">You can track your order on your <\/span><span style=\"font-weight: 400;\">account page<\/span><span style=\"font-weight: 400;\">. You may click on the little man icon on the top right corner to view your account page.<\/span><\/p><ol start=\"4\"><li><b> I accidentally entered an incorrect shipping address, what should I do?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">Please contact our<\/span><span style=\"font-weight: 400;\"> friendly support team<\/span><span style=\"font-weight: 400;\"> immediately after you placed your order for assistance. We will assist to amend your shipping address if your order has not yet been shipped.<\/span><\/p><p><span style=\"font-weight: 400;\">However, if your order has already been shipped, we will be unable to change the shipping address. Mails may be returned to us if an incorrect\/incomplete mailing address has been provided. In such cases, customers will bear the reshipping cost for us to resend the package to you.<\/span><\/p><ol start=\"5\"><li><b> Will customs &amp; import charges be incurred for my parcel?<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">For international customers outside of Singapore, please be aware that import duties, taxes, and charges in the destination country are not included in the item price or shipping charges. These charges are the customers\u2019 responsibility. Customs policies vary from country to country and we have no control over these charges. Please contact your local customs office for further information before you order, so you are not surprised by unexpected charges.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1703\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1703\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">RETURNS &amp; EXCHANGE POLICY<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1703\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1703\"><p><span style=\"font-weight: 400;\">We hope you loved everything that you\u2019ve ordered but if something is not right, you have seven (7) days to send it back to us.<\/span><\/p><p><span style=\"font-weight: 400;\">We will give you a full refund through Shop Credits but please ensure that the item is clean, unworn and has the tag intact along with the order confirmation email. Any worn, damaged or soiled item will not be accepted.<\/span><\/p><p><span style=\"font-weight: 400;\">Sale items cannot be returned, refunded or exchangeable. Due to hygiene purposes, accessories too cannot be returned, refunded or exchangeable. Kindly contact our friendly customer care support team with photographs of the items you would like to exchange, for our approval.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Once we have verified your exchange, a Shop Credit refund will be issued to your account at <\/span><b>Echo<\/b><span style=\"font-weight: 400;\">. Your Shop Credit will be valid for <\/span><b>90 days<\/b><span style=\"font-weight: 400;\"> from date of issue, and can be utilized partially or in full, online at Echoofnature.com.sg. Be patient with us, all returns will be processed between 3-5 working days, with the issuance of your Shop Credit Refund. Afterwhich, you will be able to utilize the Shop Credits.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p><p><span style=\"font-weight: 400;\"><a href=\"#Contactform\">Contact our friendly support team here!<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1704\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1704\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">MEMBERSHIP<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1704\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1704\"><p><span style=\"font-weight: 400;\">Sign up for our reward point membership <a href=\"https:\/\/www.echoofnature.com.sg\/echo\/my-account\/\">here<\/a>. Membership applies for both retail stores &amp; online e-stores, for both brands, <\/span><a href=\"https:\/\/www.echoofnature.com.sg\/thus\/\"><b>th;us <\/b><\/a><span style=\"font-weight: 400;\">and <\/span><a href=\"https:\/\/www.echoofnature.com.sg\/echo\/\"><b>Echo<\/b><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><p>If you are a VIP Gold member at our retail stores, please click <a href=\"https:\/\/www.echoofnature.com.sg\/echo\/my-account\/\">here<\/a> to register your complimentary online VIP access to enjoy 10% off your online purchases as well!<\/p><p><span style=\"font-weight: 400;\">Member discounts are reflected on product prices upon signing into your account.\u00a0<\/span><span style=\"font-weight: 400;\">For more information on our membership rewards, visit our membership page <\/span><b><a href=\"https:\/\/www.echoofnature.com.sg\/echo\/membership\/\">here<\/a><\/b><span style=\"font-weight: 400;\">.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1705\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1705\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">SIZE GUIDE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1705\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1705\"><p><b>Get acquainted with your body shape &amp; size!<\/b><\/p><p><span style=\"font-weight: 400;\">Use a soft measuring tape, note your measurements around your bust, waist &amp; hip. Alternatively, measure your garments for comparison.<\/span><\/p><p><span style=\"font-weight: 400;\">Sizing may vary between designs &amp; styling, refer to our size guide &amp; measurements given closely. If your measurements fall in between sizes, a gentle recommendation to take the larger size.<\/span><\/p><p><b>1. How do I select a suitable size for me?<\/b><\/p><p><span style=\"font-weight: 400;\">Kindly refer to our size guide<\/span><span style=\"font-weight: 400;\">\u00a0available on every product page<\/span><span style=\"font-weight: 400;\">\u00a0to check the right size for you.<\/span><\/p><p><b>2. Can I exchange my items for a different size?<\/b><\/p><p><span style=\"font-weight: 400;\">Our items are exchangeable if it fulfils the exchange policy requirements.\u00a0<\/span><\/p><p><b>3. I\u2019m in between sizes, what should I do?<\/b><\/p><p><span style=\"font-weight: 400;\">We highly recommend our customers purchase the bigger size to prevent ill-fitting occurrences after purchase. Alternatively, you talk to our<\/span><span style=\"font-weight: 400;\"> friendly support team<\/span><span style=\"font-weight: 400;\"> for help.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1706\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1706\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">LAUNDRY CARE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1706\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1706\"><p><b>Treat our pieces with care! Here are some tips on how to:<\/b><\/p><ul><li><span style=\"font-weight: 400\"> Some pieces come with their functional pockets sewn shut, this is to help retain the shape of the garment during packing. Use a small sharp scissors to cut open the stitches to free the pockets.<\/span><\/li><li><span style=\"font-weight: 400\"> It is advisable to hand wash your pieces in cold, running water. Avoid soaking the apparel as colour run may occur.<\/span><\/li><li><span style=\"font-weight: 400\"> Do not mix dark with light colours, wash with similar colours. Try not to use strong detergents.<\/span><\/li><li><span style=\"font-weight: 400\"> Always zip &amp; hook our pieces fully to avoid snags, turn them inside out before washing to retain its vibrancy and extra loving.<\/span><\/li><li><span style=\"font-weight: 400\"> Hasten your laundry process with a steamer! Provide extra care by steam-ironing our delicate pieces.<\/span><\/li><\/ul><p><b>Echo shall not be held responsible for damages caused due to mishandling of garments during washing.<\/b><\/p><p><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1707\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1707\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">CONTACT US<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1707\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1707\"><i><span style=\"font-weight: 400;\">Any queries for us? We\u2019ll be glad to help! Drop us your questions using the form beneath &amp; we\u2019ll get back to you in jiffy!<\/span><\/i>\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"421\" class=\"elementor elementor-421\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7e51b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7e51b7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2718733\" data-id=\"2718733\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-033fa54 elementor-widget elementor-widget-menu-anchor\" data-id=\"033fa54\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"form\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd7a651 elementor-widget elementor-widget-shortcode\" data-id=\"cd7a651\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10473-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"10473\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/echo\/wp-json\/wp\/v2\/pages\/329#wpcf7-f10473-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"10473\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10473-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label>Name *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label>Mobile Number *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-number\" \/><\/span> <\/label>\n<\/p>\n<p><label>Email *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label>Message *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><noscript>\n\t\t\t<div class=\"wpcf7-response-output wpcf7-spam-blocked\">Your browser does not support JavaScript!. Please enable javascript in your browser in order to get form work properly.<\/div>\n\t<\/noscript><script type='text\/javascript'>\n\n\t\t\t\t\t\tif(contactform === undefined){\n\t\t\t\t\t\t\tvar contactform = [];\n\t\t\t\t\t\t}\n\t\t\t\t\t\tvar innerVal = [10473,'mail_sent_ok','Thank you for your message. It has been sent.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'mail_sent_ng','There was an error trying to send your message. Please try again later.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'validation_error','One or more fields have an error. Please check and try again.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'spam','There was an error trying to send your message. Please try again later.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'accept_terms','You must accept the terms and conditions before sending your message.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_required','The field is required.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_too_long','The field is too long.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_too_short','The field is too short.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'upload_failed','There was an unknown error uploading the file.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'upload_file_type_invalid','You are not allowed to upload files of this type.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'upload_file_too_large','The file is too big.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'upload_failed_php_error','There was an error uploading the file.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_email','The e-mail address entered is invalid.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_url','The URL is invalid.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_tel','The telephone number is invalid.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_date','The date format is incorrect.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'date_too_early','The date is before the earliest one allowed.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'date_too_late','The date is after the latest one allowed.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'invalid_number','The number format is invalid.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'number_too_small','The number is smaller than the minimum allowed.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'number_too_large','The number is larger than the maximum allowed.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'quiz_answer_not_correct','The answer to the quiz is incorrect.'];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\tvar innerVal = [10473,'gdpr',''];\n\t\t\t\t\t\tcontactform.push(innerVal);\n\t\t\t\t\t\t<\/script><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cb77f7e image-class\" data-id=\"cb77f7e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service ORDERS Orders Payment Methods Various Payment Methods are accepted at Echo. For other methods, Kindly drop us a message and we will get back to you as soon as we can. Paypal No additional transaction fees via Paypal, Paypal Account is not necessary for credit card payments via Paypal, Simply choose the option \u201cPay with my credit or debit card\u201d at Paypal payment gateway. Upon successful payment, you should receive 2 email confirmations: [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-329","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/pages\/329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/comments?post=329"}],"version-history":[{"count":178,"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/pages\/329\/revisions"}],"predecessor-version":[{"id":20013,"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/pages\/329\/revisions\/20013"}],"wp:attachment":[{"href":"https:\/\/www.echoofnature.com.sg\/echo\/wp-json\/wp\/v2\/media?parent=329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}